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Hue smart lighting
Hue smart lighting
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Frequently asked questions and product help
Get support
Need help with your Philips Hue smart lights? Read our frequently asked questions, watch our how-to videos, get a product manual, or contact us.
Frequently Asked Questions and Product Help
Browse FAQs by category
Hardware & Connectivity
Solve issues with your Philips Hue hardware and problems connecting your lights.
Read FAQs
App/Software
Find answers to questions about the various Hue apps and get help with software issues.
Read FAQs
Friends of Hue
Get help using your lights with Amazon Alexa, the Google Assistant, Apple HomeKit, and more.
Read FAQs
Shop
Learn about ordering, shipping, and returning products when purchasing from Philips Hue.
Read FAQs
Watch how-to videos
Browse how-to videos on the official Philips Hue YouTube channel. You can also watch them in the Hue app by navigating to the Explore tab and tapping How-to videos.
Watch how-to videos
Find a product manual
Bulbs & Starter kits
Bulbs & Starter kits
Hue Starter Kit Manual
Hue Dimming Kit Manual EMEA
Hue Dimming Kit Manual NAM
Indoor Lamps & Fixtures
Indoor Lamps & Fixtures
Hue Amaze EMEA
Hue Argenta 1 & 2 spot
Hue Argenta 3 & 4 spot
Hue Being NAM
Hue Being Pendant EMEA
Hue Being Pendant NAM
Hue Beyond Ceiling EMEA
Hue Beyond Ceiling NAM
Hue Beyond Pendant EMEA
Hue Beyond Pendant NAM
Hue Beyond table EMEA
Hue Beyond table NAM
Hue Bloom EMEA
Hue Bloom NAM
Hue Bloom New Gen EMEA
Hue Bloom New Gen NAM
Hue Buckram EMEA
Hue Buratto EMEA
Hue Centura
Hue Cher Ceiling EMEA
Hue Cher Ceiling NAM
Hue Cher Pendant NAM
Hue Cher Semi Ceiling EMEA
Hue Cher Semi Ceiling NAM
Hue Devote Pendant EMEA
Hue Explore Pendant EMEA
Hue Fair Ceiling EMEA
Hue Fair Flushmount Ceiling NAM
Hue Fair Pendant EMEA
Hue Fair Pendant NAM
Hue Fair Semi Flushmount Ceiling NAM
Hue Felicity Table EMEA
Hue Fugato 1 & 2 spot
Hue Fugato 3 & 4 spot
Hue Go EMEA
Hue Iris EMEA
Hue Iris NAM
Hue Lightstrip EMEA
Hue Lightstrip NAM
Hue Lightstrip Plus 1m EMEA
Hue Lightstrip Plus 2m EMEA
Hue Lightstrip Plus with Bluetooth Base
Hue Lightstrip Plus with Bluetooth Ext
Hue Milliskin EMEA
Hue Phoenix Table EMEA
Hue Phoenix Wall EMEA
Hue Pillar EMEA
Hue Runner EMEA
Hue Still EMEA
Hue Struana Ceiling EMEA
Hue Wellner Table EMEA
Hue Wellner Table NAM
Hue Wellnes Table lamp EMEA
Hue Wellnes Table lamp NAM
WEEE How to dispose of your old product
Outdoor Lamps & Fixtures
Outdoor Lamps & Fixtures
Calla Base EMEA
Calla extension EMEA
Lily base kit x1 EMEA
Lily base kit x3 EMEA
Lily extension EMEA
Lucca EMEA
Lucca post ped EMEA
Outdoor Extension cable EMEA
Tuar wall EMEA
Tuar post ped EMEA
Turaco post ped EMEA
Turaco wall EMEA
Calla Base NAM
Calla Extension NAM
Inara NAM
Lily base kit x3 NAM
Lily extension NAM
Lucca NAM
Ludere NAM
Outdoor Extension cable NAM
Welcome Hue White EU
Welcome Hue White NAM
Lightstrip Outdoor EU
Lightstrip Outdoor NAM
Econic Hue WACA EU UP Wall Lantern Black
Econic WACA NAM UP Wall Lantern Black
Econic Hue WACA EU Post Black
Econic Hue WACA NAM Square Wall Lantern
Econic Hue WACA EU UP Wall Lantern Black
Econic WACA EU Pedestal Black
Econic Hue WACA EU Square Wall Lantern
Econic Hue WACA EU Down Wall Lantern
Discover Hue WACA NAM
Discover Hue WACA EU
Discover Hue WACA EU
Calla Large Hue Base Unit Pedestal
Calla Large Hue Extension Pedestal Black
Calla Large Hue Base Unit Pedestal AU NZ
Fuzo Hue White EU Post Black
Fuzo Hue White EU Pedestal Black
Fuzo Hue White EU Wall Lantern Black 17446
Fuzo Hue White EU Wall Lantern Black 17444 17445
Impress Hue WACA EU Large Wall Lantern
Impress Hue WACA EU Post Black
Impress Hue WACA EU Pedestal Black
Impress Hue WACA EU Pedestal Black Low Voltage
Accessories
Accessories
Hue Dimmer Switch EMEA
Hue Dimmer Switch NAM
Hue Motionsensor EMEA
Philips Hue Play HDMI Sync Box NAM
Hue Tap Switch EMEA
Philips Hue Play HDMI Sync Box EMEA
Security Advisory
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